VMware Carbon Black Exclusion for VMware App Volumes – VDI Login delay issue

Environment

VMware Horizon View 7.x / 8.x

VMware Carbon Black 3.5.x / 3.6.x

VMware App Volumes 2.x / 4.x

Problem

With Carbon Black Cloud sensors in horizon VDI, observed the login delay while using VMware App Volumes

Solution

Modify the snapvol.cfg file in Appvolumes to exclude the following carbon black process & files

Use notepad ++ or any text editor to add the following lines to the snapvol.cfg file.

################################################################
#Carbon Black Exclusions
################################################################
exclude_process_path=\Program Files\Confer
exclude_process_name=BladeRunner.exe
exclude_process_name=RepCLI.exe
exclude_process_name=RepMgr.exe
exclude_process_name=RepUtils.exe
exclude_process_name=RepUx.exe
exclude_process_name=RepWave.exe
exclude_process_name=RepWmiutils
exclude_process_name=RepWSC.exe

Once the changes are applied in snapvol.cfg, just logoff from the VDI & re-login, the login time will be much faster.

I hope you will find these exclusions are useful and will help you get a faster login. A big thanks to Pradeep Kumar in helping to troubleshoot and resolve the issue.